Restaurants, pharmacies and retail
Take orders on WhatsApp without an error slipping through.
The agent shows your menu or catalogue, builds the order with the customer, reads it back in full and closes it only on an explicit yes. Closing is declared irreversible: it never happens by interpretation.
Do you have the chicken milanesa? Send me two and a large coke.
- Understands Model
2 × chicken milanesa · 1 × coke 1.5 L
- Decides Rules
"order" flow → check the menu
- Executes Tool
menu + cart → 2 items, $24.80
- Confirms Gate
closing is irreversible: reads it back, asks for a yes
That is 2 chicken milanesas and 1 large coke: $24.80. Shall I close the order?
What changes in your day
The 9:40pm order does not get away
Whoever writes at that hour on a Friday does not wait: either someone answers, or they go to whoever does. The agent serves them all at once, with your menu and your prices.
Your counter stops being the call centre
Whoever is serving the queue stops dropping it every time WhatsApp buzzes. The order comes in on its own, in writing.
Your rules stop depending on who answered
Delivery minimum, delivery area, cut-off time, what can be substituted and what cannot: written once, applied the same way every time — to the late order and to the customer of ten years.
The order arrives as it was placed
With the items, the quantities and the notes, and with the customer’s yes in front of it. No more "but I asked for no mayo".
Industries already configured
Situations it already handles
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Send me two… actually just one. And drop the coke.
Adds, changes quantities and removes items in the same conversation, without starting the order again.
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I want a pizza.
If what they asked for matches more than one product on your menu, it asks which one instead of choosing on its own.
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Two large ones and a small.
Resolves variants — size, format, flavour — down to the exact product in your catalogue.
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Add the family combo.
If it is out of stock, it says so and explains why it is not adding it. It does not close an order with something you cannot deliver.
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How much is that altogether?
Returns the subtotal of what has been built up so far.
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Go ahead, close it.
Reads the whole order back and asks for an explicit yes before closing. An ambiguous "sure" is not enough.
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Can I take this with my other medication?
In a pharmacy it does not improvise: it hands off to a person with the whole conversation.
What it does
Shows your menu, not its own copy of it
It reads your real catalogue. If an item is missing or sold out, it says so instead of inventing it.
Builds the cart with the customer
Adds, removes, changes quantities and, before closing, reads the whole order back with the total.
Closes on an explicit yes
Closing the order is this industry’s irreversible action: authorized, executed, verified and recorded. An ambiguous "sure" is not enough.
Hands off when the question is sensitive
In a pharmacy, a question about a medicine is not answered off the cuff: it goes to a person with the whole conversation.
What it does not do
It does not take payment. It does not replace your order system: it uses it. And it does not invent products or prices — what is not in your catalogue does not exist for the agent.
Shall we try it on your menu?
We load your real catalogue and show you the agent taking an order end to end, with the confirmation and the trace.