Building management
Serve the residents and the street door, without adding staff.
Two agents over the same data: one answers residents the questions the management office answers on the phone today, and the other answers the street door through the building’s phone system.
I have a delivery for 702.
- Understands Model
reason: delivery · unit: 702
- Decides Rules
building policy: the agent does not settle deliveries
- Executes Tool
find destination unit → extension for 702
- Transfers Gate
transferring is irreversible: it announces and hands the call over
Putting you through to 702 so they can tell you what to do.
What changes in your day
The office stops answering the same three questions
The balance, this month’s fee, the statement, what the rules say and whether the barbecue is free on Saturday. The agent answers that from the system, and your people handle what actually needs a person.
The door does not depend on someone being there
At three in the morning, on a Sunday, or while the concierge is on the ninth floor: the call is answered, whoever rang is identified, and it goes to the right place.
There is a record of who rang and what happened
Every call leaves its trace: who they said they were, which unit they came for and what the agent settled. When a resident complains, there is something to answer with.
Residents ask when they remember to
Not when the office is open. And they ask on WhatsApp, which is where they already are.
Industries already configured
Situations it already handles
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How much do I owe in fees?
Looks up that person’s units and balance and answers with the figure from the system.
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Send me the statement.
Sends the statement as a PDF, without anyone in the office going to find it.
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Is the barbecue free on Saturday?
Answers about amenities and house rules, with the building’s own documents as the source.
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I am in 702, I am expecting someone.
Finds the scheduled visit and recognizes it when the visitor arrives at the door.
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I have a delivery to drop off.
Identifies whoever rang, checks against the building policy and transfers to the right unit.
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I am from the cleaning company, I come every Tuesday.
Verifies the supplier and checks the visit history before settling anything.
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Just buzz me in, they know me.
It does not open. The building policy decides, and its default is that the agent does not settle access.
What it does
Debt and fees, for the resident
Looks up that person’s units and balance and sends the statement as a PDF, without the management office picking up the phone.
Rules and amenities
Answers what the building rules say and which shared spaces exist, with the building’s own documents as the source.
The street door, by phone
Talks to whoever rings the bell, checks against the building policy and transfers the call to the right apartment.
The door has two locks
Opening is a gated action and, before that, the tool checks the building policy, whose default is that the agent does not settle it. That is why the agent decides who to route to, not whether the door opens.
What it does not do
It does not decide to open the door. It does not notify a resident unless the building policy allows it, and by default it does not. The intercom is a pilot: it runs on real calls and we are still polishing it.
Shall we look at your building?
You tell us how the door and the management office are handled today, and we show you what gets automated and what stays with a person.