Every industry
What Magnus already knows how to do, industry by industry.
Each industry is an agent with its own rules, flows and tools, not the same bot with a different greeting. These are the ones already configured: the ones with a page of their own have it because there is enough to tell.
18 industries configured
Orders and retail
See the page →Restaurants and delivery
Takes the order from your menu and closes it on an explicit confirmation.
Pharmacy
Medicine orders, handing off to a person when the question is a sensitive one.
Hardware and building supplies
Orders for tools and materials over your real catalogue.
Retail with delivery
General orders with delivery, for retail that is neither food nor pharmacy.
Buildings
See the page →Building management
Debt, fees, the PDF statement, the house rules and the amenities, for the resident.
Intercom and access control
Answers the street door through the phone system, identifies, checks and routes to the right unit.
Support and service
See the page →IT help desk
Tickets, diagnosis and escalation carrying the conversation context.
Tier 1 call centre
Scripted service: the repetitive is settled, the rest escalates to a person.
Frequently asked questions
Answers from the documentation you link, and says when the answer is not in there.
Support in English
The same agent, serving in English.
Real estate
See the page →Real estate
Search over your listings, visits booked after a confirmation, and lead capture.
Operations and systems
See the page →Infrastructure
Watches the platform, compares against the trend and tells you what is going on in one sentence.
Commercial over SAP
Orders, invoices, deliveries and stock against SAP S/4HANA. Read-only queries.
Professional services and public sector
No page of its own yetLegal
Enquiries, forms, document analysis, scheduling and search over your own sources.
Government services
Citizen procedures and services, with forms and document analysis.
Public information
Informational answers over a published knowledge base.
Health
Initial guidance, appointment scheduling and enquiries, handing off to a person.
Music
No page of its own yetRima
Builds the brief for a piece of music by talking it through, until it is ready to demo.
A configured industry is a manifest with its intents, its flows and its tools. Four of the eighteen are variants of customer support, and we say so because someone is going to count.
Your industry is not on the list?
A new industry is not a build from scratch: it is declaring its rules, its flows and its tools on the same engine. Tell us what your business does and we will tell you what the existing pieces already cover.